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Live Web Statistics

Sales Booster gives you a real time view of your website visitor activity. You can watch visitors arrive at your site and move from page to page in real time. This is referred to as live web statistics or just 'live stats'. 

You can see where they came from (the Referrer), and specific data about the visitor, such as Country & City, Organization, Browser and Operating System. You can see if the visitor has been to your site before and if so, details of each previous visit.

All this information is updated before your eyes in real time as it happens.

Watch Live Web Statistics

Being able to watch live stats has a number of benefits, just a few being:

  1. You can engage visitors that have come to your site but not found the information they were looking for. You can invite the visitor to a chat and send them the correct page or help with their order.
  2. You can react quickly to how your visitors use your site.
  3. You can see the visitor's organization and then make contact via other means (telephone, mail etc).
  4. You can instantly see if it's safe to reboot your server or update your site when there a few visitors.
  5. When chatting to a visitor you can instantly see what page they are on and the pages they have viewed so far.

Sales Booster can monitor visitors using embedded Javascript in your web pages (page tagging), or server-side code on PHP, ASP or ASPX pages, or your web server's log files (W3C Extended for IIS or NCSA for Apache).

Real Time And Historical Web Analytics Reporting 

In addition to live web statistics, Sales Booster updates a database of Visits, Visitors, Page Views,  Referrers and Keywords etc. You can run reports on this database using the included Charts & Reports tool. Over 75 standard traffic analysis and website statistics reports are included, plus you can create your own.

Web analytics reports can be accessed via the fast Windows-based viewer or via the included web interface for remote users.

Web Analytics Reporting

Sales Booster is an ideal compliment to your existing web analytics solution.

Live Chat

Sales Booster allows your website visitors to chat to operators within your organization in real time.  This enables you to provide live help & live person interaction for sales & support directly on your website.

Whilst chatting, operators can instantly see details of the visitor's visit (what pages they have looked at) and their previous visits. They can also access previous chats. Operators can 'push' pages to the visitor to help direct them to the correct part of your site. You can even proactively invite a visitor to chat with you.

Live Chat On Your Site

Sales Booster even has the option of translating chat text in real time to and from most major languages, enabling your visitors to chat to you in their own language. 

Real Time Error Alerting

Sales Booster can alert you in real time if any errors occur on your web site (such as a missing page or a visitor trying to access a file they shouldn't).

Website Uptime Monitoring

Sales Booster can also monitor your web server responses. It can request a page at pre-set intervals and check the result. If the request fails or the result is incorrect, you will know about it - instantly.

You can be alerted via popup messages sent to the Sales Booster Client, or via Email, or even via SMS text messages to your mobile phone.

Website Monitoring

Prospect and Customer Detection

Prospect Detection allows you to focus on visitors to your site that are potential customers. You can define a set of rules and key pages that when viewed, a visitor will be flagged as a 'Prospect'. This can be over multiple visits. Sales Booster then credits the first referrer with the prospect.

Sales Booster will send real time notifications to you when prospects are detected and it can even send custom 'invite' messages to the visitor to enage this visitor on your behalf.

Prospect Detection allows you to track advertisement ROI much more accurately than traditional hit counts. You can view reports of top Keywords & Referrers by Prospect & Customer count.

Prospect Detection

Remote Access

Using the Sales Booster Client you can view live stats, receive real-time error reports and chat to your visitors (and other Client users) remotely. Multiple Clients can be connected to a single Sales Booster Server. The Client works via your internal network or via the Internet.

You can use the Client to view both live stats, visitor lists & reports for today and previous days. Password access can be configured so that client users only see site data that they have access to. Sales Booster also includes an easy to use Web Access feature allowing you to view live stats and web analytics reports remotely using any Browser.

Whoson Client

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